Shipping & Returns

Shipping & Returns

Shipping
All orders are dispatched from the UK within 3–5 working days unless otherwise stated.

Domestic parcels are sent via Royal Mail Tracked services.
International orders are welcome and shipped via Royal Mail International Tracked.

Please ensure your delivery address is correct at checkout — we are not responsible for parcels delayed or lost due to incorrect details.

Returns
Due to the handmade, magical nature of our items, we do not accept returns unless an item arrives damaged.

If your item arrives broken, please contact us within 48 hours of delivery with clear photos, and we will make it right.

We do not offer refunds or replacements for change of mind, ritual energy dissatisfaction, or used items.